chile business culture

Chile, as a result, is a more European, and more homogenous, society than most other countries in the region. 'Pitutos' (your connections) are used a lot to get information or to do deals. Despite the extreme and unusual geography of Chile, its culture remains surprisingly uniform from north to south. Chileans are known to be very friendly and hospitable people. 23.15 When addressing someone, Chileans tend to use their counterpart’s title followed by their surname. All other statistical information on the demographics of the migrant 5. When doing business with a new partner, it is common to carry out due diligence to corroborate the credentials and authenticity of the company in question, through processes such as Know Your Customer (KYC). Always be diplomatic, and avoid openly or publicly criticizing someone. Decisions are generally not made during meetings. Appearance is important, as are status and respect. Chileans will often avoid confrontation or direct criticism to avoid jeopardising another's honour or dignity. Department of Home Affairs’ Community Information Summaries. A Comparison of Business Cultures: Chile and The United States Works Cited By: Erica Dryden Arrau, Gregorio, Elaine Eades, and John Wilson. Corporate Culture. Chileans tend to pride themselves on dressing well. In Chilean business culture, relationships and "insider" status are much more important than in the English speaking world. Topics for include, among others, mealtimes and typical food, national drinks, toasts, table manners, tipping etiquette, business lunch etiquette, host etiquette, guest etiquette, regional differences, dining etiquette in the home, and dining etiquette at a … Multiple issues might be addressed at the same time or as they arise throughout the meeting. linguistic, religious and ethnic demographics are based on The value of the Surname field is not valid. 1. Its main difference from Chile is the absence of majorly homogenous society practicing the same religion and belonging to the same culture. Souvenirs, office items such as pens or USB devices are gifts that can commonly be received as a token of appreciation from the visitor or the host. Here are a few business tips to get you started on your business ventures in Chile: Have a local Chilean representative, particularly for legal and translation purposes. Keep yours and your Chilean counterpart’s business cards in good condition. The current situation regarding intellectual property rights and abuse in Chile. A firm handshake accompanied with a smile and appropriate greeting is normal in a business setting. Business life in Chile remains formal both in dress code and conduct. This is also the level at which many negotiations are conducted. Many frown upon hard-sell approaches and aggressive behaviour. 8% of Chileans are not affiliated with any religious faith. It may take getting used to but it definitely makes sense to Chilean culture. Managing Human Resources in the Latin American Context: The Case of Chile. tab at the bottom of the page, as well as the date this profile was published Chilean culture is very group-oriented and building deep and lasting relationships is important. The business and cultural urban hubs of the nation are located in its central region. In recent years, investors and owners of small, medium, and large businesses have become drawn to Chile because of its low tax rate, its economic and political stability, its level of technological modernization, and, above all, the abundance of … For this reason, it is not advisable to intervene or try to alter or expedite the business processes locally, as it can be interpreted as an attempt at corruption. Surname must have at least 0 and no more than 255 characters. The Chilean business culture has a definite hierarchical order when it comes to decision making. Join over 300 organisations already creating a better workplace. Chile exhibits many of the traits that typically characterize Latin American countries. Ready for a global career? When meeting an associate, greeting them with a firm handshake accompanied by a smile and direct eye contact, is appropriate for a business setting. The word ‘pitutos’ refers to contacts or connections one has in a business setting. In a business setting, people are usually greeted with a firm handshake accompanied with a smile and direct eye contact. The ability to communicate effectively in Spanish can be of great value to foreigners doing business in Chile. We will never share your details with a third party. This is not seen as rude in Chilean business culture. Whether you want to establish a new company in Chile or simply want to optimize your operations locally, talk to us. It was colonized by Spain, and the culture that evolved was largely Spanish. A poorly looked after card will reflect badly on you. One-third of Chile is covered by the towering ranges of the Andes. The business atmosphere in Chile is more formal than in the rest of South America. Time Zone, Business … Chile has a low level of corruption and the business community firmly believes in transparency. However, the country's geographical diversity - covering some 6,000 kilometers throughout South America - has generated a great variety of customs. Most Americans in the fast business world consider humility a sign of weakness. Chilean culture is located within the confines of the Republic of Chile, although today some 800,000 Chileans are living abroad. unless otherwise stated. Punctuality is key for every person doing business in Chile. Some women may not shake hands with men, although this is becoming less common. Chile has one of the most solid economies in Latin America, with a gross domestic product (GDP) value of $247 billion in 2016 and free trade agreements with markets that represent almost two thirds of the world's population. Always observe the “chain of command” in negotiations. Business cards are often exchanged at the beginning of the initial meeting. Meetings may not be rigidly structured or conform to an agenda. It may be considered polite for the guest to offer to pay, but realistically he/she would not be allowed to do so. Dress attire is similar to the English-speaking West’s expectations of dress in a business setting. While most local executives are bilingual and accustomed to doing business in English, people attending restaurants, hotels, taxis and stores in the country may have little or no knowledge of the language. TMF Group has the local knowledge to help you identify the relevant cultural aspects in Chile, and face any challenge or opportunity they may pose for your business. For many, nepotism is positively received and is believed to guarantee trust. Most meetings after that will contain light conversation before discussing business matters. A suit or dress that is elegant is advisable for women. Starting a business in Chile makes sense for nearly every type of entrepreneur. Chile is about twice the size of Montana. At th… Business Customs. on the categories listed, the Cultural Atlas substitutes They will make you feel right at home. However, if these statistics Chileans may use pitutos to speed up procedures, to get introduced to a company or to gain favourable contractual terms. (indicating when these statistics were last updated). Welcome to one of world’s best places to do business. This will slowly trickle down the longer the two companies are engaged in business with one another. population in Australia is based on the 2016 Australian Housing As a provider of critical administrative and compliance services, let us pick up the burden so you can get back to business as usual. A brief introduction to Chilean business culture. As in many other countries, offering gifts, activities or expensive trips is seen in Chile as an attempt at bribery and is prohibited according to the policies of most companies. The business contracts in Chile are fulfilled as established and no changes and negotiations are allowed once signed, unlike some countries where the signing of the contract marks the beginning of the negotiation process. Many families opt for this and don’t eat dinner or just have a light dinner … In the north is the driest place on Earth, the Atacama Desert, and in the center is a 700-mile-long (1,127 km) thickly populated valley with most of Chile's arable land. In a business setting, people are usually greeted with a firm handshake accompanied with a smile and direct eye contact. It is important to evaluate in advance what dates may or may not be suitable for doing business in Chile. At times, this requires one to read between the lines to fully make sense of their Chilean counterpart’s intentions. A detailed summary of the leading market sectors in Chile for U.S. exporters, including opportunities, and upcoming trade shows. The Huasos of Central Chile … You can download this cultural profile in an easy-to-read PDF Chilean Etiquette: The Do’s and Don’ts. written by … , Chilean Dining Etiquette. Country by Country Reporting Notification and OECD Transfer Pricing documentation, International Document retrieval services, International entity compliance health checks, Registered office address and mail handling services, Ultimate Beneficial Owner registration services, International finance and accounting transformation, Services for Capital Markets and Fund services, Reserved Alternative Investment Fund (RAIF) services, Family business ownership and succession planning services. 3. In general terms, Chileans are characterized by being supportive, welcoming and friendly. The migration of people from the central regions to the north and south has helped to maintain this sense of national culture. Subsequently, between September 17 and 20 (again, according to the year), Chile celebrates Independence Day and Patriotic Days, also affecting the normal operations of companies. Known for both bustling cities such as Santiago and Valparaiso, Chile is also home to the vast arid Atacama Desert, forests, fjords, canals, lakes, and islands. Regarding cultural aspects, Chile has a strong national identity. Intellectual Property Concerns. Always use surnames and titles - wait to be invited to use someone's … People have inhabited this region for millennia, dating all the … Chileans are also known for working 12-hour days and six-day weeks. For example, most Chileans tend to take vacations in February, affecting the availability of executives to meet with visitors. Chilean culture tends to be relationship-driven and this is reflected in Chilean business culture. Humility is a revered virtue in Chinese culture. "The International Journal of Human Resource Management." When the rain starts, it pours, which results in public services seizing, roads and stations flooding, and thus, everything shutting down and in some cases, people not even being able to get to work. To learn more about the business culture of Asian People or any other culture is a step in the right direction of demonstrating that interest. The success of one’s business or personal life is downplayed while in America the successes are lauded. are out-dated, unavailable, unreliable, or the country’s It is advisable for men to wear conservative, dark-coloured suits. They also tend to be formal in dealing with people, especially when doing business, so it is advisable to address your host and colleagues formally and greet them with just a handshake. Why one third fail and how to get them right. This can be an issue that hurts inter-cultural relations. You can find a direct link to all these sources under the ‘References’ Provide all necessary information during the meeting to assist the head decision-maker. Chileans like an element of formality in all they do. Social activities outside the work environment such as dinner or sporting activities are seen as a good way to build rapport with business partners. Capital: Santiago Other main cities: Valparaiso, Vina Causino, Antofagasta, Vina del Mar, Talchahuano, S… Many Chileans believe that these personal relationships are the key to creating opportunities. The culture of Chile reflects the population and the geographic isolation of the country in relation to the rest of South America. What Is Important to Know About the Decision Making Process? The value of the First name field is not valid. In such cases, guests should offer to reciprocate the offer and ens… According to the ranking on the business environment prepared by The Economist Intelligence Unit (EIU), Chile is among the top 20 best countries to do business, being the first Latin American country on the list. Direct eye contact is important. Keep on top of the latest from around the world. The decision-making process is centralised, whereby most decisions are made by those higher up in the company. Initial meetings are generally used to begin building a relationship and to establish trust with potential business partners. Also, during Holy Week (between March and April, depending on the year), which is commonly celebrated throughout Latin America, companies close for at least two days. The majority of Chileansare Roman Catholics (73%) while 15% of the population are Protestants. CIA World Factbook and Population Census. Chile is typically characterised as a conservative society in its business culture, with formality and deference highly regarded. It is important to prepare and comply with the agreed time for the meeting, also considering that large cities in Chile are not exempt from heavy traffic problems. We recognise that these are unsettling times. Business meetings and formalised settings are subject to a degree of etiquette upon arrival that usually includes a firm handshake, and the exchange of business cards. its most recent national census. Chile: Doing business and staying in touch Doing Business in Chile. While senior leaders often speak fluent English, Australian companies would benefit from having staff or partners that can speak Spanish. The people became largely mestizo, a blend of Spanish and Indian … First names are not used until invited to do so. To deflect attention from yourself and your organization, listen and ask questions to demonstrate your genuine interest. The country was the first in South America to join the OECD (Organization for Economic Cooperation and Development) and is also an associate member of MERCOSUR, a member of APEC and a founding member of the Union of South American Nations (UNASUR). Unlike some countries, like the United States, for example, where there may be a 24/7 work culture and receiving an email late at night is common, Chileans tend to comply with their obligations within the established work schedule. Business culture in Chile is formal and conservative. It is the host’s responsibility to pick up the bill, and this should be arranged with the establishment beforehand to avoid any debate about who should pay. Chile’s people are largely descendents from European, indigenous tribes, or both with roughly 70 percent being Catholic. Please provide your email to receive your eBook download and receipt. However, be prepared for Chileans to be thirty minutes late. Department of Home Affairs’ Community Information Summaries. Family and national identity are key values in Chile. statistical department does not formally gather information Chileans don’t like to feel pressured or rushed. Many religious festivals are held in Chile and La Tirana is one of the most colorful among these festivals. 4. Although Chileans tend to be quite formal in a business setting, Chileans also appreciate a bit of humour when communicating with others. from the global estimates listed in the Learn or review dining etiquette for Chile. The figure of the total population of each country is drawn Categories: Blog. Business entertaining in Chile usually takes place in hotels or restaurants. Becoming familiar and developing a personal relationship with your business partner is important before undertaking any significant business dealings. Since colonial times, the Chilean culture has been a mix of Spanish colonial elements with elements of indigenous (mostly Mapuche) culture, as well as that of other immigrant cultures.. Access to internet Chilean radio and newspapers keeps me informed on current events. My last visit was in 2013. Chile has a low level of corruption and the business community firmly believes in transparency. Unlike some nations, the relationship takes precedent over business matters to begin with, and companies should be aware of cultural … Punctuality is respected and expected in a business setting. TMF Group is the leading provider of critical compliance and administrative services. Chilean Etiquette: The Do’s and Don’ts. However, it is not uncommon for Chileans to arrive 30 minutes after the designated time. 6. Between 6 and 7 pm, you’ll find that most Chileans have tea-time, or better known as “once”, which consist of some type of sandwich or a slice of pie with tea or coffee. Over time, Chile’s isolation has produced a homogenous, but vibrant blended culture that combines traditions, beliefs, food and habits of the Mapuche, Spanish, German and, to a lesser extent, various other … While professionalism and knowledge are highly valued, a ‘buen pituto’ (‘good connection’) often provides one extra protection and a way to speed up their career. However, appreciation for the influence of indigenous culture has been growing. The executive committee at TMF Group have a wide range of experience and skills from around the world all contributing to make TMF Group what it is today, Cultural considerations when doing business in Chile. Business culture The Fundamental Principles of Business Culture. My contact with Chile is constant as all my family members are living there. Remember creating long term relationships in business is all about having sound communication skills and a keen interest in the other person or persons. During a meeting, people may interrupt one another. I have noticed the changes in the culture, language and social interactions and the increased level of diversity that newcomers bring to Chile. Chile’s infrastructure can cope with large earthquakes and have warnings in place for tsunamis, but they just can’t handle high rainfall. It is common to interrupt people while they are speaking. If you need a job done, someone usually has 'a friend' that can do what you are asking for. You will be redirected to our payment portal. Business Etiquette Tips. Their culture and customs are different from what you may be used to at home or from what you’ve experienced … When doing business with a new partner, it is common to carry out due diligence to corroborate the credentials and authenticity of the company in question, through processes such as Know Your Customer (KYC). format that can be printed out and accessed at any time. Culture Establishing trust and connecting as people is fundamental to successful business relationships in Chile, and initial visits should always be used to build a rapport and show who you are. At TMF Group, it's our people who make us who we are. Conducting business face-to-face rather than over the phone or email is highly valued. the most recent global estimates cited in the CIA World Factbook. Situated south of Peru and west of Bolivia and Argentina, Chile fills a narrow 2,880-mi (4,506 km) strip between the Andes and the Pacific. Chileans have a flexible approach to time. The rest of the population are affiliated to various other faiths like Jews, Greek Orthodox, and Muslims. Punctuality is generally respected and expected in business. Statistics describing the country’s Chileans stand very close when conversing. It is common to start a meeting with the exchange of business cards and a lighter, more personal conversation, before discussing business matters. Time is often devoted to non-business discussions to help this process. 2. Most of them left the country since the mid-1970s as a result of the political and economic hardships of the military regime that ruled from 1973 to 1990. In a business setting, communication tends to be attuned to people's feelings and emotions. Business Culture Punctuality is respected and expected in a business setting. Personal honour is highly valued and protected. Chile’s population reaches just 17 million people, but the country is extremely … Here we discuss some general cultural aspects that many will find useful when doing business in Chile. This is not considered disrespectful but rather a way of showing interest and enthusiasm. However, in recent years, Chile’s business-friendly reputation has slid from 34th to 55th which has been subject to some controversy. Still, Chile is undoubtedly one of the most influential economies in the region, despite its small size. The belief that favourable results are produced according to whom one knows is closely related to Chileans’ tendency towards building relationships. Personal contacts and networks are prerequisites for successful deals where the establishment of trust, loyalty and strong bonds facilitates business operations in Chile. In a country that is 6,000 kilometers long and with over 18 million inhabitants, it is inevitable to find a great diversity of customs. Business structures are hierarchical and decisions are made at the top, so it’s helpful to hold meetings with top-level executives first. Chilean business culture is conservative, and you will have to spend time building relationships and trust. A Brief History. If possible, try to have one side of your business card translated into Spanish. Thus, meetings may not run on time by possibly starting late and having no established end time. Chilean Cultural Elements and Dimensions Compared with US Business and Culture First of all, the US is a multicultural state. With a long-standing free market orientation, Chile offers excellent commercial opportunities for U.S. products and services. Doing Business in Chile and in the U.S. This was retrieved from the One reason is that at middle management levels, most communication is done in Spanish. During this festival, more than 150,000 people danc… Chile: Kwintessential Language and Culture Specialists Kwintessential includes several useful tools, including several language tools (language identifier, popular phrases, translation guides) as well as several culture related guides (doing business in guides, expat relocation guides, and business etiquette around the …

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